Training – Personal Growth & Counselling Skills

Masithethe Counselling Services, formerly LifeLine East London, has been training lay counsellors since 1985.  We firmly believe that lay counsellors play a vital role in offering emotional support and crisis care to communities who otherwise do not have access to psychological Services.

We understand the limits to a lay counsellors’ role versus that of a trained professional.  We believe that the power of simply being present with someone during times of crisis and actively listening to them is a profoundly cathartic experience.  We also value the relationships we have fostered with other stakeholders which allows us to refer clients based on their specific needs.

The importance of theoretical technique cannot be denied, yet research has shown that the warmth and quality of the relationship established between the Lay Counsellor and the person seeking help is paramount.  In order to be effective, the Counsellor should possess three important qualities, namely empathy, acceptance and genuineness.

The Personal Growth & Counselling Skills Course is geared towards developing and enhancing these qualities in its participants.  To develop the qualities and skills of a counsellor requires a degree of self-awareness and self-acceptance, and an ability to relate freely and warmly to others.  These are coupled with knowledge of basic counselling practice.  Before we can understand and help others, we need to understand and come to terms with ourselves, to know who we are and have a strong sense of where we are going.  The first stage then, in our training as Counsellors, is growth towards greater self-awareness and self-discovery.

The Masithethe Personal Growth Course is designed to enable us to discover, understand and accept ourselves and others.  Since the best learning and growth takes place through experiencing and doing, rather than through passive listening and observing, our training courses are based primarily on Trainee participation, group discussion and experiential learning.  Each session will be conducted by a Presenter (an experienced Masithethe Counsellor) who is there to structure your learning experience and not to lecture.  You will be assigned to small groups with Masithethe Counsellors who act as Facilitators.

What does the course focus on?

The Personal Growth Course focuses on personal development, self-understanding and the building of meaningful relationships focusing on the following:

  • Trust building
  • Observation skills
  • Creativity
  • Relaxation techniques
  • Personal values and prejudices
  • Self awareness
  • Bereavement, loss and rejection
  • Stress management
  • Resilience
  • Conflict & Anger
  • Communication
  • Skills Relationships
  • Listening skills              
  • Confidence

Who should attend?

Anyone who has a sincere desire to gain greater insight into him or herself and create better relationships with others would benefit from this course.  The programme is also invaluable to teachers, social workers, psychology students, people in the caring professions and anyone who wishes to be more confident, communicate better and to gain life skills.  The course is a pre-requisite for those who want to become Counsellors for Masithethe Counselling Services.  The course is open to all persons over the age of 21.  There is a Personal Growth Course available for persons under the age of 21.  For more information on the Teenage Course, contact Jackie on 043 743 7266.


3 St James Road, Southernwood, East London

East London Golf Club

Course Presenters

Masithethe Training Team

Personal Growth Course Dates

Held every Tuesday evening.

Contact for us dates – or


7.00pm – 9.30pm

Course Fee   



Admin – 043 743-7266 /084 091 5410
8.00am to 4.00pm

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    Please Note

    The Applicant should fill in the form in great depth and return it to Masithethe as soon as possible.  Thereafter they will be contacted for a personal interview before being accepted on the Personal Growth Course.  These procedures MUST be adhered to in order to gain your position on the course.

    No late-comers will be accepted on the Personal Growth Course.

    What happens after the personal growth course?

    Trainees who have completed the Personal Growth Course are eligible to attend the follow-up 10 week Counselling Skills Course at a further cost of R600.00.  This course will focus on advanced Counselling Skills, with input on rape, child abuse, gender abuse, HIV & AIDS, suicide, depression, alcohol, drug abuse, counselling tools (parts model, genogram, etc.) and counsellor self-care.

    Counselling Skills Course Dates    

    Held every Tuesday evening.

    Contact for us dates – or

    Certificates of attendance

    Issued to those who have attended both Courses.

    IMPORTANT TO NOTE : 100% attendance is expected. Certificates will not be presented for less than 80% attendance.

    The gap between both courses should be no longer than 24 months!

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